It’s 10am on a Tuesday morning.
You’re just getting into your workflow and have finally fixed one problem
Tick that off your to-do list! You deserve it.
Wow, you’ve got a lot more left to do today.
Wait - this page is double sided?
How much do you have to do before next wednesday?
Calm down - I’ve got you covered:
I’ve seen, heard, and talked to countless customers about their business woes.
“I just don’t know how I’m going to get it all done!”
“I don’t have the time to try and understand Excel and our data - I’ll just get it wrong.”
“I wish I could just have someone do a few things for me now and then…”
With a remote personal assistant.
Someone can finally take some of your to-do list, and free up your work week.
It’s the personalised service you deserve!
Last year, I convinced one of our customers to hire a remote personal assistant, and the results were astounding :
They had just set up their graphic design company, and were struggling to get things off the ground.
They were finding it hard to schedule their time, and cope with new client demand.
Enter Violet, their new dedicated assistant.
Violet scheduled our customer’s appointments, deadlines and projects with a few taps on her keyboard.
(Even if that keyboard was 327 miles away!)
Finally, they could keep up with their deadlines, and put good customer service at the top of their to-do-list.
3 months later and this graphic design company has witnessed a 39% increase in their profits!
Sounds good, right?
Fancy seeing what a remote personal assistant could do for your business?
Course you do.
That’s why I’ve compiled all the information you need to get to grips with here -
This article will take you through:
- What remote personal assistants and dedicated assistants are
- Why you should hire one
- How you can hire one
- Our top-rated agencies for remote personal assistants
And if you still aren’t convinced, I’ve brought together some of the frequently asked questions we get tweeted, emailed and asked every single day.
Let’s start with a simple definition:
A personal assistant is someone who provides support - whether work-based or personal - to a professional.
And a remote personal assistant implies that they conduct this support from their own office or home, wherever that may be.
So, it follows that your remote PA can only do the things they can put back in your inbox.
That means no dry-cleaning being picked up, nor any kids being dropped off at school.
Another term to describe this role is ‘virtual assistant’, although they tend to be outsourced tasks that support the business rather than just one person.
Read More: Wikipedia on Virtual Assistants
“So, what’s a dedicated assistant?”
This is an assistant that works specifically for you , and not necessarily your business as a whole.
Still not sure if they can work for you?
Here are some of the most popular tasks you can outsource to a remote personal assistant or a dedicated assistant:
Manning the phones
You don’t have time to answer every time your phone buzzes, do you?
You’re far too busy!
Then why not hire a dedicated PA to take control of your phone lines and be the first point of contact for you and your business?
And because you can vet their skills and experience, you make the face - or rather, the voice - of your business a customer-service whizz.
Our graphic design customer specifically emailed about this after their success story, and soon got a new PA to man the phones.
Organising your work week
Remember the client I mentioned before?
They clearly benefited from a remote personal assistant organising their schedule.
Why wouldn’t they?
Staying up-to-date with your projects, and keeping on track with your clients is the sure-fire way to success.
And considering most virtual assistants stick to administrative tasks like this, you’ll be sure to receive a high-quality hire.
It’s time to get organised!
I don’t know about you, but I can’t do maths.
I can just about open an Excel spreadsheet, and on a good day I can find the average of a few numbers.
And it turns out a lot of our clients feel exactly the same!
Enter a dedicated PA - they can do those administrative tasks like managing your data, leaving you to get on with what you do best.
Researching industry trends
It’s one of the most basic rules of business - you have to keep up with the competition if you want to succeed.
But how can you run your business, and simultaneously see how everyone else is doing?
This is why remote personal assistants are so popular;
They can do those extra jobs you don’t have time for, and leave you free to run your business.
We even had a client who owned a fashion boutique ask about a VA for this specific purpose.
“Not a problem.”
There are loads out there just waiting for direction from you!
If you’re new to remote personal assistants, let me let you in on a little secret:
These tasks can be assigned to any virtual assistant - dedicated or not.
Fact is, most remote personal assistants have similar skills and do similar jobs, unless they specialise in a particular niche.
But it’s the personalised experience that makes the difference.
Need something done, like, right away?
Have a problem at 11.37pm on a Friday night?
So, what’s the verdict?
Could any of these tasks shorten your to-do list?
If so, it’s time to hire a remote personal assistant, or a dedicated assistant.
But if you’re still not convinced, read on to find out why you should click ‘hire’.
I get it.
I know how hard it is to make a change to your business.
And we get emailed, tweeted and asked about how to handle changes - like new hires - everyday.
Will they suit my business?
Will they do the job? And will they do it well?
Will it be a waste of time and money?
That’s why I’ve decided to bring together the 4 questions you need to consider to work out if you should hire a dedicated assistant :
1. Are you seeking personal support?
There’s so many things to consider when you own a business.
And when you have a problem with that business?
The issues can feel infinite.
But there’s really only one thing you need to consider when deciding on a dedicated assistant: do you want personal support, or general support for your whole business?
Do you want someone to help tick off your own to-do list?
Or do you want someone to do the administrative tasks for the whole office?
If you’re a higher-up in your business such as a manager or a CEO, a dedicated assistant can be the answer to your stressful work week.
Take one of our clients from last month - as the owner of an expanding beauty business, they needed personalised professional support to get through their 9 to 5.
So, when we guided them to the answer, they reported back a 30% increase in orders for their cosmetic products.
2. Do you work remotely or have a small office?
If the answer is “yes”, then remote support will fit your business.
No squeezing in a new laptop or chair, and no extra office-based costs.
Go get yourself a remote personal assistant!
Now it’s up to you if you want to personalise this service in the form of a dedicated assistant.
3. Are you on a tight budget?
Remote personal assistants - or virtual assistants - are the cheaper, budget friendly option to businesses.
Take it from me - I know how difficult making a decision and change to your business can feel!
But if your budget won’t budge, a dedicated assistant isn’t for you.
They are often the higher-priced service due to the more-intensive, personalised service.
Even one of our first big clients struggled with this question!
This tech firm settled on remote personal assistant until they could trust the results and then hire a dedicated assistant.
4. Do you just need remote support?
Let’s say you’re current personal assistant schedules your week, and helps with the customer-service face of the business by manning the phones.
Do you also need them to pick up your kids from school?
What about the shopping you need to do for that work event next weekend?
If you require a personal assistant that is in-person, a remote personal assistant is not an option for you.
They can support you in the tasks you can do online, but as they may be on the other side of the world - let alone the country - in-person support is not an option.
So: what’s the verdict?
Could remote support work for you?
Or do you require a personal assistant who’s actually holding your phone and isn’t in it?
Let’s be honest - remote personal assistants are awesome.
And dedicated assistants? Amazing.
They can do the professional, and they can do the personal.
Question is: how do you actually find a remote personal assistant? And how can you hire them?
There’s actually 2 tried-and-tested ways to find and hire a remote personal assistant:
1. You can post a job listing online.
Sketch out a brief job posting, and stick it on an online job board.
Make sure you’ve outlined the tasks you need doing and the skills you are seeking , and let the candidates come to you.
Pick out your top-rated contenders, fire a few interviewing questions their way, and finish the process with a trial task.
- It could be conjuring up your new, scheduled calendar.
- It could even be dressing up your data in a spreadsheet!
Whoever impresses you the most is your next remote personal assistant.
(Wow, that was easy!)
2. You can use a remote personal assistant agency.
Typically, dedicated assistants are a standard feature of these agencies, meaning you can pick a personalised or business-wide service with just a click of your mouse.
But as easy as it seems, working out which agency you should go for - let alone which assistant you want - takes time.
Did you know that one of my clients once took 7 hours to find a remote personal assistant?
That’s nearly a whole business day!
Do you really want to waste that much time?
Didn’t think so…
That’s why I’ve compared the top agencies for remote personal assistants that include a dedicated assistant to help save you the search :
Dedicated Assistant Services
All clients have a dedicated staff member assigned to them, and Boldly takes time to match their VAs and clients based on personality and needs.
Every package comes with a dedicated US assistant.
Plus, reviewers never ceased to mention their dedicated assistants in their reviews.
Every business owner gets a dedicated team member assigned to them. Also, Belay ensures that the VAs are matched against your personal and professional needs.
The minimum package is ||$||430||$|| for 10 hours.
The minimum package is ||$||78||$|| for 3 hours.
Hourly rates between ||$||38||$|| and ||$||45||$||.
Their team have a minimum of 10 years of experience, giving you the service you deserve.
Boldly typically supplies VAs with experience in content, bookkeeping, customer service, and marketing.
Time Etc prides itself on the variety of tasks it can take on, from marketing, to lead generation, to recruiting.
And with a minimum of 5 years of experience, you can be sure to be on the receiving end of expertise.
Belay specialises in administrative, bookkeeping, and web design support ensuring you find a remote personal assistant with the experience you and your business needs.
How Is A Remote Personal Assistant Assigned?
Most virtual assistant agencies make a point of matching you and your business up with a suitable VA.
Take one of our clients from 4 months back - they were seeking support in sales.
We could suss out several VAs who had a wealth of experience in this field and lined up with the values of the client’s company.
So, if agencies can do this for standard VAs, a similar, yet more intensive search will be used for dedicated assistants. Typically, they identify the more specific requirements of your business and your particular needs as a professional, and link you up with your new hire.
Are Dedicated Assistants Available All The Time Like Personal Assistants?
Often they are available 24/7, morning, noon and night.
Send them a quick message, ping them an email or even give them a call if you have a problem you need fixin’.
Like I said - they are just like personal assistants and follow similar terms, but are on the other side of the globe.
Obviously, their availability will be set by the agency and assistant in question, but due to the high standards of personal assistants, this doesn't tend to be a problem.
How Can I Monitor My Remote Personal Assistant?
Most remote personal assistant services have a method of monitoring your VA ; it could be screenshots of their computer screen every few minutes, it could be advising regular contact to keep them on track…
Remote personal assistants and dedicated assistants are no different.
Not only can you partake in these different methods of monitoring, as you have a much more personal working relationship with this assistant, you can stay in close contact.
So, frequent texts, emails and calls are the most effective method of ensuring things are getting done.
By now you should know if a remote personal assistant will suit you and your business, and the things they can do for you.
You should even know where to find a dedicated assistant!